Privacy policy

Last updated: June 2026

KLÄR Skincare ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal data when you visit klar-skincare.com.

INFORMATION WE COLLECT

When you place an order: name, email address, shipping address, and payment information. Payment details are processed securely by Shopify Payments and are never stored on our servers.

When you browse our store: IP address, browser type, and pages visited, to help us improve the store.

If you sign up for our newsletter: your email address, to send updates about KLÄR products.

HOW WE USE YOUR INFORMATION

- Process and fulfil your orders
- Send order confirmations and shipping updates
- Respond to your questions and support requests
- Send marketing emails (only if you have opted in)
- Improve our website and customer experience

We never sell your personal data to third parties.

COOKIES

Our store uses cookies to keep track of your cart and understand how you use our site. You can disable cookies in your browser settings, but some features may not work correctly.

THIRD PARTIES

We share your data with:
- Shopify Inc. — our e-commerce platform
- Selfnamed SIA — our fulfilment partner (receives shipping details only)
- Shopify Payments / PayPal — payment processing

RETENTION

We retain your order data for 7 years in accordance with Dutch tax law. Newsletter subscriptions are retained until you unsubscribe.

LEGAL BASIS (GDPR Article 6)

- Performance of a contract: to process and fulfil your orders
- Legitimate interest: to improve our website and prevent fraud
- Consent: to send marketing emails (only if you have opted in)

YOUR RIGHTS

Under GDPR, you have the right to access, correct, or delete your personal data at any time. Contact us at hello@klar-skincare.com.

COMPLAINTS

You have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at autoriteitpersoonsgegevens.nl.

CONTACT
KLÄR Skincare · Vlagtweddestraat 113, 5036 VP Tilburg, The Netherlands
KVK: 42087791 · BTW: NL005486793B84 · hello@klar-skincare.com